Privacy Policy

1. General information

This privacy policy ("Policy") sets out how SIA "DEMCO", registration number 40103898126, legal address: Malienas iela 78–5, Rīga, LV-1064 (hereinafter – the Company, we, us, our) processes and protects the personal data of natural persons – data subjects (you, your).

We are committed to protecting your privacy and processing personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the Personal Data Processing Law and other applicable laws and regulations.

2. Data controller and contact information

Data controller:

If you have any questions about the processing of your personal data or wish to exercise your rights, please contact us using the contact information above.

3. What information we process

We only process personal data that is necessary for a specific purpose, including:

• Identification data: name, surname, personal identification number (if necessary for concluding a contract);
• Contact information: phone number, e-mail address, postal address;
• Contract data and invoice information;
• Communication content (e-mails, messages, requests, feedback);
• Website usage data (IP address, browser type, access time, site navigation – in the form of cookies).

4. Purposes of personal data processing

We process your personal data for the following purposes:

• For the preparation, conclusion and performance of a contract;
• For customer service and communication;
• For accounting and financial records;
• For the performance of legal obligations (for example, in the field of taxation or archiving);
• For marketing communication – with your consent;
• For the maintenance, improvement and security of the company's website.

5. Legal basis for data processing

Personal data are processed on the basis of:

• Performance of a contract or for taking steps prior to entering into a contract (Article 6(1)(b) of the GDPR);
• Compliance with a legal obligation (Article 6(1)(c) of the GDPR);
• Legitimate interests (for example, to protect our rights or ensure the quality of services);
• Your consent, if the data processing is not related to a contract or legal obligation.

6. Personal data retention period

We store personal data only for as long as is necessary for the specific purpose or for the period specified in the regulations. When the data is no longer needed, it is securely deleted or anonymized.

7. Data transfer to third parties

Personal data may only be transferred to trusted data processors with whom contracts have been concluded and who ensure an adequate level of data protection. For example:

• IT and hosting service providers;
• Accounting and legal partners;
• Marketing and communication agencies (only with your consent);
• State and municipal institutions, if required by law.

Personal data is not transferred outside the European Union or the EEA unless an adequate level of protection is ensured in accordance with the requirements of the GDPR.

8. Use of cookies

Our website uses cookies to improve the user experience and ensure the functionality of the site. Cookies are used, for example, to remember your language choice or to analyze website traffic statistics.

You can change your cookie settings in your browser at any time or refuse them, but this may affect the operation of the site.

9. Your rights

Under the GDPR, you have the following rights:

• Request access to your personal data;
• Request the rectification or erasure of data;
• Restrict the processing of data;
• Transfer your data to another controller;
• Object to the processing of data (for example, for marketing purposes);
• Withdraw your consent at any time (if the processing is based on consent);
• Lodge a complaint with the Data State Inspectorate if you believe that your rights have been violated.

10. Data security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, disclosure, unauthorized access or any other unlawful processing.

11. Changes to the policy

We may periodically update this Privacy Policy to reflect changes in legislation, our practices or technologies. If there are significant changes, we will inform you about them on our website.

12. Contacts

If you have any questions or requests regarding this Privacy Policy, please contact us: